Return & Exchange Policy

At BRADBIRD, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we offer a 7-Day Return & Exchange Policy subject to the conditions below.

Eligibility for Return & Exchange

Your product is eligible for return or exchange only if:

• The request is made within 7 days from the date of delivery.

• The product is unused, unwashed, and unworn.

• All original tags, labels, and packaging are intact.

• The product is free from perfume, deodorant, smoke, stains, dirt, or any other smell.

• The item has not been altered or damaged after delivery.

Any product that does not meet these conditions may be rejected after inspection.

How to Request a Return or Exchange

Step 1: Call our customer support team on:

📞 +91 99284 01001

Step 2: Send the following details on WhatsApp:

📱 +91 78498 13675

Please include:

• Your Order Number

• Clear photos of the product

• A brief description of the reason for return or exchange

Our team will review the request and confirm whether it is approved.

Please do not send the product back without receiving confirmation from our team.

Important Notes

• Returns and exchanges are accepted only after verification by our support team.

• Products failing our quality inspection may be sent back to the customer.

• Items purchased during clearance sales, special offers, or promotional events may not be eligible for return or exchange unless they are damaged or incorrect.

• Shipping charges (if applicable) are non-refundable.

Damaged, Defective or Wrong Product

If you receive a damaged, defective, or incorrect item, please contact us immediately with your order number and product photos. We will resolve the issue as quickly as possible.

Customer Support

📞 Call: +91 99284 01001

📱 WhatsApp: +91 78498 13675

✉️ Email: bradbirdclothing@gmail.com

Thank you for shopping with BRADBIRD. We appreciate your trust and are committed to providing the best shopping experience.